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Frequently Asked Questions (FAQ)

Beaming Baby Service Questions

When will my order be delivered?
Can I track my Parcel?
Is there a Delivery Charge?
Do You Deliver Internationally?
Do Beaming Baby offer FREE Returns?
How do I use my Voucher?

Product Related Questions

How do I get Free Diaper Samples?

Diaper Questions

Why is my baby's diaper leaking?
How to stop leaky diapers?
How Bio-Degradable are Your Diapers
Why are Beaming Baby Diapers better for my baby?

Washable Diaper Questions

Why go for washable diapers?
How easy are washable diapers to use?
Can you give me Instructions on Using Washable Diapers?
How many washable diapers do I need?


When will my order be delivered?

We try our very best to delivery within 3-5 working days.
We use FedEx or DHL for most deliveries in the US.
We currently cannot give an exact time for delivery, but it is normally at the same time as the previous delivery from FedEx; their drivers take roughly the same route each day.


Can I track my Parcel?

Yes, contact us at info@beamingbaby.us and simply ask for your order tracking number. When you receive it click here to go to the FedEx tracking website. If you have any difficulty with this, please don't hesitate to get in touch and we can look into the whereabouts of your parcel for you.


Is there a Delivery Charge?

Delivery is Free for orders over $100, otherwise, $7.99.
For Small orders (under 1lb), Delivery costs $3.99 - this is calculated when you checkout.
There is a $1.99 P&P charge for Free Diaper Samples.
For more information, please see the Beaming Baby Free Delivery Page:
Free Delivery Baby Products


Do Beaming Baby offer Free Returns?

Yes! As part of our 100% Happiness Guarantee, we offer FREE Returns, Full Refunds and Free Exchanges. This means, if you order a bulk buy case of diapers, but your baby needs the next size up, before you finish the case, we will collect any remaining packs and exchange them for the correct size!
For more details the incredible Beaming Baby Free Collection Service, please see this page:
Free Returns For Baby Products


How do I use my Voucher?

If you have a Beaming Baby Voucher, giving you money off your order, you can redeem this at the basket or the checkout.

If you have any difficulty, please contact us through the Live Chat on the Site, by Phone or Email us (leave a message if you are calling out of hours), and we will make sure the discount is applied to your order before dispatch.

Sometimes, the voucher only applies when you order over a certain amount. We can only accept one voucher per order, but if you use your Voucher with a Bulk Buy discount and order over $100 giving you free delivery, the Savings can really add up!


How do I get Free Samples?

For Free Diaper, Baby Wipes and Bath Products Samples, please fill in the form on the Home Page:www.beamingbaby.us.
You will be asked to confirm your baby's Diaper Size and where you would like us to send the samples.
There is a $1.99 charge to contribute to Postage and Packing - you will receive a $7.50 Voucher to redeem on your next order from Beaming Baby, Plus up to 3 Free Bonuses with the samples!


Why is my baby's diaper leaking?

The most common solution for a leaky diaper is to try the next size up.
As an existing customer, we will be delighted to send you a Free Sample of the next size up to try, just call us or use the Live Chat facility on the site to request a sample. It might be a good plan to order a pack of the next size up and request a free sample with this, so you can try the new diaper size before opening the pack...
See our Free Returns Policy here: Free Returns For Baby Products


How to stop leaky diapers?

Occasionally, a leaky diaper is due to 'heavy wetting'. This is more likely to be cause problems with Washable Diapers, but can sometimes happen with Disposable Diapers too.
We recommend trying the next size up - especially for nights - because the bigger the diaper, the more absorbent material to soak up the wee! Another option is to add a pad for extra absorbency -
Beaming Baby's Hemp Cloth Diaper Inserts are great for this purpose:
Beaming Baby Hemp Diaper Inserts


How Bio-Degradable are Beaming Baby Diapers?

Beaming Baby Diapers are over 75% Bio-Degradable, including packaging!

Standard diapers are approximately 20% Bio-Degradable and other Eco Diapers are between 35 and 49% Bio-Degradable. So Beaming Baby Diapers are by far the most Bio-Degradable Diapers in the US and, as far as I am aware, the world!

This means that most of a Beaming Baby diaper will Bio-Degrade in just 4 years, compared to the mind-blowing 400 years that standard diapers take.


Why go for washable diapers?

Save at least $500 per baby compared to disposable diapers.
Purest for your baby - naturally absorbent so no need for gels or chemicals.
Best for the environment - less resources used, nothing goes to landfill.



How easy are washable diapers to use?

They take a little more effort than disposables, but are well worth trying.
We recommend starting with washable diapers when your baby is 8 to 12 weeks old. If you want to start earlier, then Bambino Mio are the traditional favourite.


Can you give me Instructions on Using Washable Diapers?

They take a little more effort than disposables, but are well worth trying.
We recommend starting with washable diapers when your baby is 8 to 12 weeks old. If you want to start earlier, then Bambino Mio are the best to use.

1. Half fill a Diaper Bucket with water and add a shake of Bambino Mio Diaper Fresh to make it smell nice.

2. Put a Diaper Mesh into the bucket to make it easy to pull the diapers out!

3. When your baby's diaper needs changing, remove diaper liner and throw into the loo,

4. Put the diaper and cover into the bucket.

5. When the bucket is full or you're about to start a clothes wash, take the bucket to the
washing machine, pull the diapers out (in the diaper mesh bag) and put into the machine.

6. Hang out to dry over night.



How many washable diapers do I need?

Newborn babies may need to be changed 8 or so times every day, so you will need at least 16 diapers.

Older babies may only need 4 changes each day, so 8 diapers should be enough.